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Writer's pictureDeepak

Salesforce Summer Release 2020

Top 10 features which will surprise you in Salesforce Summer 2020 release.



This is really cool feature, in Salesforce summer 2020 release,they came up with split list view, now you can work on multiple records without going back n forth to list view results.

To access split list view, select split view from the drop down as below.

Click on anyone one record on left side list view.

Note : "Split view supports only objects that are on the navigation bar. To use split view, make sure that the object is added as a navigation item on the navigation bar. Split view previously was available only for the console navigation style"




Dynamic Forms is the next step in the evolution of Lightning record pages. It adds the ability to configure record detail fields and sections inside the Lightning App Builder and to completely customize the placement of fields across the App, which opens up unlimited customization possibilities. This will drastically improve the user experience for your users, as well as make the administration process a lot easier. Here are the details of dynamic form in Salesforce summer release 2020.

  • Better page performance: Put fields and sections into accordion components or tabs to significantly improve page load times.

  • An instant upgrade from page layouts: Place fields and sections wherever you want.

  • Dynamic layouts: Use visibility rules to show and hide fields and sections.

  • Simpler layout management: Manage the fields and sections on your pages in the Lightning App Builder without touching the page layout editor.

  • Reduce the number of page layouts you need with component visibility rules.




Flow is a declarative tool that allows Admins to build Apex like functions with ease. Salesforce summer release 2020 gave a much boost to flow by enabling it to run after save.


  • Trigger a Flow to Run After a Record Is Saved

  • Debug More Flows Faster.

  • Trigger a Flow to Run When a Platform Event Message Is Received.

  • Pass In the Record When Launching a Flow from a Lightning Page or a Quick Action





Release Updates offers a more detailed view of information previously found in the Critical Updates console. It helps you to understand and act on updates that impact your Salesforce org using an improved user interface. View your updates and alerts information in a single, easy-to-use page. One of the cool features of Salesforce summer release 2020.






Optimizer app, the interactive way to review and act on expert recommendations for maintaining your Salesforce org’s implementation. Previously it was available in PDF format. No need to install any package just enable the app.






Enhanced features in Einstein search such as Clearer Setup Process, Natural Language Search Examples, and Better Recommended Results on the Salesforce Mobile App (Beta).


Natural language search lets users enter common words and phrases in the search box to find the records that they want. Natural language search is supported for accounts, cases, contacts, leads, and opportunities.





Salesforce summer release 2020 came up with full view record, it helps if you’re transitioning to Lightning Experience, this view is similar to Salesforce Classic.

Now you have two record page view default options. Choose between the current view—now called Grouped view—and the new Full view. Full view displays all details and related lists on the same page.





Despite your best effort at positioning a floating prompt, it could hide the very feature you’re highlighting. Now, if a prompt is blocking an area of the page, users can move it.


Where: This change applies to Lightning Experience in Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer editions.

Who: Users can move floating prompts whenever they’re displayed by clicking the drag-and-drop icon on the right side of the prompt.

When you create or edit prompts in the In-App Guidance Builder, you can do the same, but prompts don’t save in that location. Floating prompts can only be saved in one of the six predefined positions.




  • Turn Responses into Salesforce Records

  • Gather Post-Chat Customer Feedback

  • Share Survey Invitations Using QR Codes

  • Make it Easier for Survey Participants Outside Your Org to Respond





Your reps have a lot on their minds with deals to close and meetings to attend. Help them stay on top of their to-do lists with mobile activity reminders. Your users can receive their event and task reminders as push and in-app notifications for the Salesforce mobile app. Previously, event and task reminders were only available for desktop.


Some other important features of Salesforce summer release 2020.

  • Push Notification Limits Have Increased. You can send up to 20,000 iOS and 10,000 Android push notifications per hour per org.

  • Now you can attach .csv files to report subscriptions (Beta).

  • Einstein Voice Assistant Is Being Retired (Beta).

  • Stabilize the host-name for my domain URLs in Sandboxes (Update, Enforced).


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